• Where a course is over-subscribed, we give weighting to a number of factors, details of which are available on the website or by phone. Applicants will be contacted at least a week in advance of the commencement date as regards offers of places on the courses.
  • In-Person Courses – Guidelines to all participants on attending In-Person courses will be given prior to course commencement and will follow public health advice
  • On-line courses this Sept to December 2021, have a max of 14 participants, two facilitators where possible and use Zoom. Guidelines to all participants on accessing and using Zoom will be given prior to course commencement – individual support is also available.
  • Where an applicant, or the Project wish to check out readiness to participate on a particular course, the co-ordinator will arrange to talk this through and maybe meet
  • No Charge courses are funded by partnering resources between a range of groups
  • Please read info overleaf on ‘how we use personal data’ prior to signing application. Once course commences, where CETB funded, a registration form will also be asked to be completed.

SHEP asks only for the minimum information from course applicants, sufficient enough to process applications and course participations. You have rights in relation to your own personal information used by SHEP, including right to object to processing and right of access to your own personal information. We genuinely encourage you, if you have any queries or concerns about how your personal data will used or stored, to talk with SHEP training staff on 021 4666180 or email us at info@socialandhealth.com. SHEP’s purposes for gathering information are:

  • To contact you about your application;
  • To follow up with you after the application is received and administer your application as required;
  • To manage course processes (including commencement, completion, progressions, course payments where relevant, course evaluations, project statistical reporting);
  • To maintain your participant training record (including personal & course details)
  • To share information with course facilitators, organisations involved collaboratively in courses, or where there is a fee funding support being sought. Only necessary information is shared and SHEP will be transparent with you.
  • Where information is to be disclosed beyond the purpose above, specific additional consent will be sought from you

Participant information is stored on secure, protected cloud based and in-house specialised training and education database. Hard copy information is stored in secured cabinets. Information is only accessed for the above purposes and only accessed by authorised SHEP training, administration and accounts staff.As an applicant for one of SHEP’s courses, we ask that you read and understand the above data protection statement and application form carefully.

No, a referral letter is not necessary. However, your G.P. or some other health care professional may recommend that you ring Coisceim.

Yes.

In extreme circumstances confidentiality might be broken without your consent, for example if a counsellor believes you might be at risk of seriously harming yourself or someone else.  Another example would include concern for a child and child protection procedures.  This information will be explained further at your first meeting with your counsellor.

Yes.

All personal information is treated in the strictest confidence. Coiscéim Staff – who are all trained counsellors and all Counsellors on the panelare ethically bound to practise in accordance with the Code of Ethics of his/her professional organisation and the ethos and policies of Coiscéim. In the unlikely event, information about you or your attendance at counselling can only be given with your written consent.

  • In Regular Supervision
  • Fully Insured
  • Working by the Code of Ethics of their professional counselling associations

Coiscéim Counsellors are based in different locations throughout Cork, City & County & Kerry. Our referral counsellor will discuss with you your preferred location when choosing a counsellor for you.

Due to demand on the service at present it will take six to eight weeks to match you with your counsellor. In cases of extreme urgency referrals can be made immediately. The degree of urgency will be assessed by our referral counsellor during consultation with you.

  1. On calling our office on (021)-4666180 or (087)-7998602 your name and number will be taken.
  2. Our referral counsellor will call you back and take some details to help her to refer you to a counsellor who would best suit your needs. Together you will agree a fee that you can afford.
  3. She will then give your name and the agreed fee to the counsellor allocated to you.
  4. She will then call you back with the name and number of your counsellor who will be expecting a call from you. When you make contact you set up your appointment time together.
  • Coiscéim Service counsellors operate a sliding scale of fees.
  • Is based on people’s ability to pay.
  • Fees will be set in discussion with the Coiscéim Referral Counsellor.
  • weekly – each session lasting one hour
  • on a short term (three to six sessions) or on an open ended basis
Go to Top